User Research on Access to Non-Print Legal Deposit

Tender description

The British Library are commissioning this research to better understand the use made of Non Print Legal Deposit content by British Library (and optionally the Bodleian) reading room users. The Library require feedback from representatives of our different user groups so that baseline data on current usage and user experience of Non Print Legal Deposit content can be captured. To satisfy this, we expect approximately 15-20 participants will need to take part in the usability study. For each of the three Non Print Legal Deposit content streams of ebooks, ejournals and web archives, some of the questions we seek to address are: • How easy is it for users to navigate round the content? •Do the restrictions for use of Non Print Legal Deposit content - such as access only being available in Legal Deposit Library premises and the forbidding of making digital copies – limit the user perception as to the usefulness of this material? •Are there functions that are missing that the user would like to see in place for accessing Non Print Legal Deposit content? •If the user could only find the material they are searching for as available as a Non Print Legal Deposit item in Legal Deposit Library premises, then would the user be happy with the access experience, and the associated limitations? •Now that the user has experienced access to Non Print Legal Deposit content, would they seek to access Non Print Legal Deposit content in this way again, or would they seek alternative ways to access this material? The users groups that we require feedback from are detailed in the Brief. Suppliers interested in this opportunity should; 1) Browse to https://bl.bravosolution.co.uk 2) Click on View Current Opportunities and Notices link 3) Follow the instructions to register on the eTendering portal. 4) Download the tender documents 5) Follow the instructions in the documents to submit a response