Civil Parking Enforcement Services

Tender description

The Lot 1 Contractor will provide the parking enforcement services for the Royal Borough of Kensington and Chelsea Council, both on-street and off-street (on the Council’s housing estates). In 2014-15, the Royal Borough issued 191,000 Penalty Charge Notices (PCNs) via 169,400 deployed Civil Enforcement Officer (CEO) hours. We are looking for a supplier that has experience of managing three contracts where 50,000+ PCNs per annum (Including both Section 9 PCNs and Section 10 PCNs) are issued via CEOs under the Traffic Management Act 2004 and experienced at managing on-street / off street parking enforcement contracts in a large, metropolitan area, e.g. the London area. The Lot 2 Contractor will manage a joint vehicle pound facility for the Royal Borough of Kensington and Chelsea Council and the London Borough of Hammersmith and Fulham Council. In addition, the Contractor will provide a vehicle removal service and vehicle relocation service for both Boroughs. In 2014-15, The Royal Borough removed 6,300 vehicles and relocated 138 vehicles. We expect the number of removals to reduce under this Contract; as we aim to relocate some 3,000 vehicles rather than remove them. In 2014-15, Hammersmith & Fulham Council removed 1,200 vehicles and relocated 2,300. We are looking for a Contractor that is experienced in managing a seven day per week vehicle pound operation in a large, metropolitan area, e.g. the London area and has experience of managing three contracts where at least one either has or had in excess of 1,000+ vehicles per annum removed / relocated.