Strategic Partner toSsupport the Customers Services Transformation Programme
Details
- Supplier(s)
- Agilisys Ltd
- Value
- GBP 2,085,000,000
- Duration
- 3 years
- Topic
- Financial consultancy, financial transaction processing and clearing-house services
- Published
- 4 October 2015
- Source
- ContractsFinder
Tender description
The tender was for a Strategic Partner to support the London Borough of Haringey in delivering the CST Programme. Haringey invited tenders for the provision of consultancy services to assist in the implementation of the CST Programme in accordance with the terms and conditions of the MCAS Framework (ref RM662 – Lot 3). Procurement description – to deliver a programme of performance improvement alongside delivering a better customer experience rather than delivering large scale financial efficiencies. Nature of works – to develop an over arching strategy and vision for ways customers access services, supported by a new target operating model for Customer Services
Timeline
- Completed: Award date30 July 2013
- Completed: Award published4 October 2015Current notice
- Completed: Contract expiry date29 July 2016
About the buyer
London Borough of Haringey is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 66170000 · Financial consultancy, financial transaction processing and clearing-house services
- 66171000 · Financial consultancy services
- 72221000 · Business analysis consultancy services
- 72224000 · Project management consultancy services
- 73220000 · Development consultancy services
- 79221000 · Tax consultancy services
- 79400000 · Business and management consultancy and related services
- 79410000 · Business and management consultancy services
- 79411000 · General management consultancy services
- 79411100 · Business development consultancy services
- 79412000 · Financial management consultancy services
- 79414000 · Human resources management consultancy services
- 79418000 · Procurement consultancy services
- 98200000 · Equal opportunities consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-haringey.gov |
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