The Supply of Software and Provision of Services for NWFRS Command and Control Systems Replacement Project

Tender description

North Wales Fire and Rescue Service seeks tenders from appropriate suppliers to provide a new Command and Control Mobilising System to replace their current Capita Vision 3 System. The replacement system shall address the business needs of NWF&RS and ensure that a suitable platform is created for future development and advancement of closer working and convergence with the Emergency Services and Authorities. The high level requirements for this service are below Provide a Command and Control Mobilising System that has equivalent or better functionality than those currently in use. Provide integration into the North Wales Police Integrated Communications Control system that has equivalent or better functionality than those currently in use. Provide a compatible software solution for use with mobile data terminals that has equivalent or better functionality than those currently in use or can be used and integrated into one or more existing mobile data terminal software solutions to achieve the full benefits of data mobilisation and mobile data integration via the most cost effective and efficient mobile data solution. Integrate supplied systems to provide full and enhanced functionality Provide suitable and effective backup systems for all major subsystems within the North Wales Joint Communications Centre. Test the new systems to ensure that a quality and robust deliverable is in place. Provide suitable and effective planning and reporting systems for current and future needs. Deliver a software only based solution (as far a s possible) onto the customer existing VMWare solution. NWF&RS is seeking to implement a new resilient call handling and mobilising system which will be networked between the current C Joint Communications Centre (which is a shared location with North Wales Police) located at St Asaph and the Police HQ Business Continuity site located in Colwyn Bay. The aspiration of the NWF&RS is that the new system will incorporate failover capabilit