Integrated Facilities Management Services (IFM)

Tender description

SOAS, University of London is seeking an innovative supplier who is able to a deliver a range of integrated facilities management services (“IFM”). The SOAS estate is located in Bloomsbury adjacent to Russell Square and consists of the following buildings: ·The College Building (which includes the Philips Building) - dating from 1939 to 1973 form the core of the site. The Library and staff and student accommodation and facilities are housed in these buildings. The SOAS Library, recognised as a collection of national importance, houses over 1.5 million items in more than 400 languages. It has significant archival holdings and a growing network of electronic resources. ·The Brunei Gallery - opened in 1995, provides academic accommodation and teaching space and gallery space open to the public. ·Russell Square Terraces (the Faber Building & 21-22 Russell Square) - these buildings are refurbished Georgian town houses which provide accommodation for foundation courses and the Language Centre. ·Senate House North Block – is currently under refurbishment with completion due in June 2016. The facility and will provide up-to-date facilities for research, teaching and student social learning space as well as open plan office accommodation. The principal objectives of the Contract will be to: • Deliver value for money and integrated facilities management services and property asset management services to the SOAS estate of approximately 6 buildings (one of which is currently under construction); • Provide improved Management Information from best in class IT systems for the estate and ensure on-going statutory compliance with an enhanced audit trail and improved accountability for tracking service delivery performance; • Provide a responsive frontline service in line with industry best practice • Evidence on-going workforce training and effective management. The contract will be for a period of 5 years and 2 months with two optional extensions of 12 months (exercisable at the contracting authority’s discretion). The conditions of contract will be the NEC3 Term Service Contract Option A April 2013 edition with amendments. The full terms of contract are available with the procurement documents at the website identified below. Services required include but are not be limited to: •Hard Services to SFG 20 standards •Project Delivery •Grounds Maintenance •Pest Control •Cleaning • WEEE waste, Landscaping Waste • Security Provision • Front of House & Customer Services • Mail & Logistics Services •Space planning & Move Management •First Aid & Ergonomics •Wider FM 3rd party Contract Management Services