Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
Details
- Supplier(s)
- IFF Resarch
- Value
- GBP 79,258
- Duration
- 8 months
- Topic
- Research and development services and related consultancy services
- Published
- 14 August 2015
- Source
- ContractsFinder
Tender description
This will be bid for within the HMRC/DWP Reasearch Framework This research will analyse and report on tax credits customers’ experiences, attitudes and behaviours with particular focus on digital services. Findings will be used to build on our existing understanding of tax credits customers, helping HMRC to improve the customer experience, ensuring customers receive the tax credits they are entitled to.
Timeline
- Completed: Award date6 July 2015
- Completed: Award published14 August 2015Current notice
- Completed: Contract expiry date28 February 2016
About the buyer
HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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