Mid-sized Business Population customer experience survey 2015-18
Details
- Supplier(s)
- TNS UK Ltd (trading as TNS BMRB)
- Value
- GBP 452,512
- Duration
- 3 years
- Topic
- Research and development services and related consultancy services
- Published
- 13 August 2015
- Source
- ContractsFinder
Tender description
HMRC is looking to develop a new survey to monitor the experience of its Mid-Size business customers in dealing with HMRC. Specifically, we are looking to track changes in the experience of these customers over time, assess the impact of new initiatives and gauge their overall perceptions of HMRC. The survey will also help HMRC identify where future improvements could be made to the services offered to these customers.
Timeline
- Completed: Award date21 July 2015
- Completed: Award published13 August 2015Current notice
- Completed: Contract expiry date31 March 2018
About the buyer
HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
33 similar open tenders
See more open tenders related to Mid-sized Business Population customer experience survey 2015-18.
- Open tender
Construction Related Consultancy Framework
- Open tender
Expert Partner Panel Procurement 2026
- Open tender
Management Consultancy Dynamic Market
- Open tender
Space Technology Solutions
Related topics
Topics related to Mid-sized Business Population customer experience survey 2015-18, ranked by notice volume.
- 4,170£124.0bn
Related buyers
Buyers similar to HM Revenue & Customs (HMRC).
- 145£122.9m
- 89£16.5m
- 84£16.4m
- 78£104.3m
- 50£32.1m
- 37£2.3m
- 36£5.7m
- 33£19.2m
- 15£2.8m
- 12£1.4m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
