DVLA Payment Fees System

Tender description

PLEASE NOTE - THIS IS FOR TRANSPARENCY PURPOSES ONLY, ONLY CAPABLE SUPPLIERS UNDER THE DIGITAL SERVICES FRAMEWORK WILL BE INVITED TO BID. The specific needs of customers and the business will be delivered through the introduction of a new Online Enforcement Penalty Payment solution that will: • provide a platform to enable customers to pay their enforcement penalty online with no interaction with DVLA personnel; • integrate with the Strategic Payment Card Solution currently in delivery at DVLA; • use a cloud hosted solution to interface between the above payment engine and the existing DVLA Vehicles System Software/Local Office Out of Court Settlement (VSS/LOCS) system; • reduce costs to the business; • provide an alternative assisted digital payment channel for those who are unable or unwilling to transact online as a replacement for manual payments; • provide a payment solution fully compliant with the Digital by Default agenda, GDS standards and Agency strategy.