Awarded contract

A Single Supplier Framework for the Provision of Contact Centre Services for Bord Gáis Eireann

Details

Buyer
Ervia
Topic
Call centre
Published
31 December 2014

Tender description

Bord Gáis Eireann acting through its Networks division requires the provision of contact centre services in respect of its domestic and business customers across the Republic of Ireland market. The current contract for contact centre services is due to expire in March 2015. BGE is undertaking a competitive tendering process, the objective of which is to appoint a single service provider to provide contact centre services and all associated ancillary requirements.

Timeline

  1. Completed: Award published31 December 2014
    Current notice

About the buyer

Ervia is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

4 similar open tenders

See more open tenders related to A Single Supplier Framework for the Provision of Contact Centre Services for Bord Gáis Eireann.

Explore all open tenders

Related topics

Topics related to A Single Supplier Framework for the Provision of Contact Centre Services for Bord Gáis Eireann, ranked by notice volume.

View all topics
TopicCountValue
  1. 328
    £60.7bn

Related buyers

Buyers similar to Ervia.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.