RFT for the Provision of ICT Helpdesk Services
Details
- Supplier(s)
- Hibernia Evros Technology Group
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 9 January 2014
- Source
- ie:e_tenders
Tender description
The Department of Jobs, Enterprise & Innovation seeks tenders for the provision of ICT Helpdesk Services. A highly efficient and professional ICT Helpdesk is required to support staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen focus on quality customer service. The successful service provider will be expected to provide quality, on-site resources for the ICT Helpdesk to support, maintain, and enhance ICT services and to respond to a wide range of ICT-related queries from staff by email, telephone or online. The contract will be for a period of one year with the option to extend the contract on a yearly basis up to a maximum total of four years.
Timeline
- Completed: Award published9 January 2014Current notice
About the buyer
Department of Businesss, Enterprise and Innovation is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 72600000 · Computer support and consultancy services
- 72610000 · Computer support services
- 72611000 · Technical computer support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-businesss-enterprise-and-innovation.gov |
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