Invitation to Tender for Outsourced ICT Helpdesk with transition to a Managed Cloud Service

Tender description

The PSI invites tenders for a contract to cover Outsourced ICT Helpdesk with transition to a Managed ICT Cloud service. Onsite support services will be required at the level of 1.5 days per week. The requirements are for an outsourced Technical Support Helpdesk Service as set out in the tender document to support in-house ICT operations with a subsequent design and implementation of a managed cloud based strategy to underpin ICT operations and infrastructure including platforms and office applications in the first instance. Key business applications may be considered for the cloud platform at a later stage. The contract will be for a maximum of 5 years and is being awarded under the open procedure. Full tender documents are available to download from www.etenders.gov.ie.