Call centre

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511 Call centre awards found

Awarded contract
School Bus Call Centre
Bus Eireann/Irish BusSupplier(s) Field Management IrelandEUR 1,200,000Awarded 14 December 2023Call centre
Awarded contract
School Bus Call Centre
Bus Eireann/Irish BusAwarded 11 December 2023Call centre
Expired contract
Recruitment for Housing Contact Centre Agents
capitalEsourcingSupplier(s) BLACK & WHITE REC LTDGBP 45,000Awarded 4 December 2023Expiring 3 June 2024Supply services of office personnel
Awarded contract
Award of Hillington Laundry and Call Centre LED Project
NHS Greater Glasgow and ClydeSupplier(s) BMES (Scotland) Ltd.GBP 84,801Awarded 27 November 2023Construction work
Awarded contract
Forensic Medical & Healthcare Services
Police and Crime Commissioner for Cheshire, Cheshire ConstabularySupplier(s) Mite Care and Custody LtdGBP 12,500,000Awarded 23 November 2023Supply services of medical personnel
Awarded contract
T2370 - Car Park Management / Off Street Parking Enforcement and Penalty Charge Notice Processing Service for a Consortium of 8 Councils in NI
Belfast City CouncilSupplier(s) Marston (Holdings) LtdGBP 13,500,000Awarded 30 October 2023Car park services
Awarded contract
External Call Centre Support
SSE Airtricity LimitedSupplier(s) Sales Sense International LimitedEUR 9,000,000Awarded 28 September 2023Call centre
Awarded contract
Recovery of Vehicles, Long and Short Term Storage prior to disposal.
Hampshire and Isle of Wight ConstabularySupplier(s) Automobile Association Developments Ltd (AADL)Awarded 26 September 2023
Awarded contract
Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service
NHS Midlands and Lancashire CSUSupplier(s) Like Us NE LimitedGBP 500,000Awarded 25 September 2023Telephone operator services
Awarded contract
Tender for the provision of a Call Centre Technology Platform Solution for the Citizens Information Board’s three (3) Call Centres
Citizens Information Board1,200,000Awarded 13 September 2023Telecommunications equipment and supplies
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Expired contract
UoB Call Centre Services
University of BedfordshireSupplier(s) Orbis Project LtdGBP 118,932.2Awarded 17 August 2023Expiring 16 August 2026Call centre
Awarded contract
National Framework Agreement for Managed Services
Countess of Chester Hospital NHS Foundation Trust100,000,000Awarded 9 August 2023Installation services (except software)
Awarded contract
MaPS Full Lifecycle Analytics Support
Money And Pensions ServiceSupplier(s) Ernst & Young LLP (EY)GBP 541,669Awarded 8 August 2023
Awarded contract
DVSA Contact Centre Additional Capacity - Call Surges 2023
Department for Transport (DFT)Supplier(s) FOUNDEVER GB LIMITEDGBP 3,417,608Awarded 19 July 2023Call centre
Expired contract
RouteWare InCab & EasyRoute Systems
North Yorkshire CouncilSupplier(s) ROUTEWARE LIMITEDGBP 30,323.16Awarded 17 July 2023Expiring 12 July 2024Environmental management
Awarded contract
Technology Care Services Procurement
Kingston upon Hull City CouncilAwarded 6 July 2023Electronic information services
Awarded contract
Technologies for Independent Living: Telecare, Telehealth Framework
Procurement for Housing Ltd (t/a OfH Scotland)
Supplier(s)
9 suppliers
Appello Careline Limited
APPELLO SMART LIVING SOLUTIONS LIMITED
Astraline (TEC) Ltd
Chiptech International Ltd
Chubb Systems Ltd
Doro Care (UK) Limited
Legrand Electric Ltd
Progress Housing Group Ltd
TUNSTALL HEALTHCARE (UK) LIMITED
GBP 80,000,000Awarded 1 July 2023Servers
Awarded contract
Specialist Medical Services
Police and Crime Commissioner for Dyfed-PowysSupplier(s) CRG Medical ServicesGBP 7,200,000Awarded 29 June 2023Supply services of medical personnel
Awarded contract
FC034/2023/2024 - Storage and Fulfilment
Welsh GovernmentSupplier(s) Carrier 3PLAwarded 28 June 2023Warehouse management system
Awarded contract
Unified Communications Services
Wheatley GroupSupplier(s) Vodafone LtdGBP 2,042,657Awarded 16 June 2023Telecommunications services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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