Call centre

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511 Call centre awards found

Expired contract
ICCM e-Service desk support & maintenance
Surrey PoliceSupplier(s) Open Text UK LimitedGBP 27,000Awarded 1 April 2014Expiring 31 March 2015
Expired contract
The Appointment Line
Health and Social Care Information CentreSupplier(s) 118 Ltd T/A Conduit GlobalGBP 16,000,000Awarded 12 March 2014Expiring 31 December 2017IT services: consulting, software development, Internet and support
Awarded contract
Data capture services
ErviaSupplier(s) Esri Ireland Ltd.Awarded 20 November 2013Data capture services
Expired contract
Single Non-Emergency Number 101
British Transport PoliceSupplier(s) Vodafone LtdAwarded 1 October 2013Expiring 30 September 2018
Expired contract
Provision of Headsets
West Mercia PoliceSupplier(s) NYCOMM LIMITEDGBP 31,750Awarded 1 September 2013Expiring 31 August 2015
Expired contract
Boarding up, Locksmiths and Key Holder Services via a Call Centre
West Midlands PoliceSupplier(s) BOING (UK) LTDAwarded 1 August 2013Expiring 30 September 2017
Expired contract
Sension - Insight Management Information System
Merseyside PoliceSupplier(s) SENSION LIMITEDGBP 14,000Awarded 1 October 2012Expiring 5 January 2015
Expired contract
Automatic Call Distribution System
Lancashire ConstabularySupplier(s) Southern Communications Corporate Solutions Limited, INTRINSIC TECHNOLOGY LIMITED, Maintel Europe LtdGBP 1,079,880Awarded 1 April 2012Expiring 18 November 2019
Expired contract
Voice Recording Maintenance Services
Sussex PoliceSupplier(s) BUSINESS SYSTEMS (U.K.) LIMITEDAwarded 1 November 2011Expiring 15 November 2021
Expired contract
PABX Service Contract
Leicestershire PoliceSupplier(s) UNIFY ENTERPRISE COMMUNICATIONS LIMITEDGBP 33,000Awarded 1 November 2011Expiring 31 October 2014
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Expired contract
Contact Management Solution
Cheshire ConstabularySupplier(s) Capita Secure Information Solutions LtdGBP 2,800,000Awarded 9 May 2011Expiring 31 March 2018
Expired contract
Provision of an Automatic Call Distribution System
Dorset PoliceSupplier(s) NEC Software Solutions UK LtdGBP 243,577.47Awarded 30 July 2010Expiring 29 July 2015
Expired contract
Call centre services in support of Crimestoppers initiative
WARWICKSHIRE POLICEGBP 75,000Awarded 1 April 2009Expiring 30 September 2016
Expired contract
Eclipse III Call Management System Support/Maintenance (11841)
NORTH YORKSHIRE POLICESupplier(s) Data Track Technology plcGBP 21,968.12Awarded 7 April 2008Expiring 6 April 2016
Expired contract
Control room system(purchase, installation, maintenance and support) ICCS - APD
Lancashire ConstabularySupplier(s) Sopra Steria LimitedGBP 1,056,000Awarded 20 June 2007Expiring 31 March 2015
Expired contract
Control room call out provider
Avon Fire and Rescue ServiceSupplier(s) FORTEK COMPUTERS LIMITEDGBP 54,000Awarded 1 April 2005Expiring 30 March 2014
Expired contract
ICCS Hardware and Software maintenance
Surrey PoliceSupplier(s) Capita Secure Information Solutions LtdGBP 146,000Awarded 30 September 2002Expiring 31 March 2016
Expired contract
Customer complaints service to the Warm Front scheme
Department of Energy and Climate ChangeSupplier(s) Planned Maintenance Engineering Ltd t/a Carillion Planned MaintenanceGBP 517,161Awarded 1 January 2001Expiring 31 March 2016Repair and maintenance services of central heating
Awarded contract
Call Centre Services 2014-2019
Commission for Aviation RegulationSupplier(s) Abtran Unlimited CompanyCall centre
Awarded contract
Electronic message and information services
Electricity North West LtdCommunication software package

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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