Call centre

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1,182 Call centre notices found

Closed tenderPublished 22 November 2022
Housing Responsive Repairs, Maintenance and Voids Service
City of London CorporationGBP 12,000,000Closing 2 July 2018
Closed tenderPublished 22 November 2022
Telephony & Data Network Services
capitalEsourcingGBP 20,000,000Closing 6 February 2015
Closed tenderPublished 22 November 2022
C686- Customer Services Contact Centre, Billing and Debt Management Services
NI WaterClosing 10 September 2013
Expired contract
Single Number Interactive Voice Assistant - Phase 1
North Yorkshire CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDGBP 44,250Awarded 1 November 2022Expiring 21 February 2023Software package and information systems
Stale Pre-tenderPublished 14 November 2022
NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event
NHS Surrey Heartlands Integrated Care BoardHealth services
Stale Pre-tenderPublished 14 November 2022
NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event
NHS Commercial SolutionsHealth services
Stale Pre-tenderPublished 11 November 2022
Planned & Reactive Maintenance
South Central Ambulance Service NHS Foundation TrustRepair and maintenance services of building installations
Stale Pre-tenderPublished 10 November 2022
Bristol, North Somerset, South Gloucestershire Integrated Care Board - Non-Emergency Patient Transport Services
NHS South, Central and West Commissioning Support UnitPatient-transport vehicles
Closed tenderPublished 10 November 2022
UK SBS DDaT22463 Discovery for Help to Heat: Home Upgrade Grant– Consumer Led Route (HUG CLR)
Department for Business Energy and Industrial Strategy (BEIS)GBP 286,750Closing 24 November 2022
Awarded contract
Out of Hours Call Centre
OptivoSupplier(s) Appello Careline LimitedGBP 1,288,980Awarded 7 October 2022Call centre
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Expired contract
Contact Centre Telephony System
Somerset CouncilSupplier(s) KERV EXPERIENCE LIMITEDGBP 76,230Awarded 1 December 2022Expiring 30 November 2024
Closed tenderPublished 28 October 2022
Telephony & Call Centre Service
Public Services Ombudsman for WalesClosing 11 November 2022Telecommunications network
Stale Pre-tenderPublished 27 October 2022
Travel Management Services 2023
Southern Universities Purchasing ConsortiumTravel agency and similar services
Awarded contract
Provision of Out Of Hours Call Centre
Fingal County CouncilSupplier(s) Otonomee Customer Management LtdAwarded 24 October 2022Call centre
Expired contract
8X8 Call Centre Software
Intellectual Property OfficeSupplier(s) 8X8 UK LIMITEDGBP 29,609Awarded 16 May 2022Expiring 15 May 2023Software package utilities
Expired contract
C&C Unify Telephony System Upgrade
Lincolnshire PoliceSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDGBP 407,500Awarded 17 October 2022Expiring 13 November 2025
Closed tenderPublished 14 October 2022
Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents
Watford Borough CouncilGBP 50,000,000Closing 25 November 2022Energy-management services
Awarded contract
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentSupplier(s) Gamma Telecom LTDGBP 196,205Awarded 11 October 2022Voice-mail system
Expired contract
Netcall services
Northumbria Healthcare Facilities Management LtdSupplier(s) Netcall Technology LimitedGBP 108,496Awarded 13 October 2022Expiring 27 November 2023
Expired contract
WSCC - JS - Out of Hours Contact Centre
West Sussex County CouncilSupplier(s) Capita Business Services LtdGBP 73,273Awarded 1 October 2022Expiring 30 September 2023Call centre

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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