Awarded contract

Debt Resolution Services 2

Details

Value
GBP 35,900,000
Duration
4 years
Topic
Financial and insurance services
Published
9 February 2026

Tender description

Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans. ## Contract award Title: Lot 1 - Debt Collection Services Lots: - Lot 1: Direct Debt Collections ## Contract award Title: Lot 2 - Managed Enforcement Services Lots: - Lot 2: A managed service for enforcement ## Contract award Title: Lot 3 - Process Servers Lots: - Lot 3: Process Servers ## Contract award Title: Lot 4 - Data Solutions Lots: - Lot 4: Data Solutions ## Contract award Title: SARS - Accounts payable review Lots: - Lot 5: SARS - Accounts payable review ## Contract award Title: SARS - Contract Compliance General Review Lots: - Lot 6: SARS - Contract Compliance General Review ## Contract award Title: SARS - Utilities spend recovery review Lots: - Lot 7: SARS - Utilities spend recovery review ## Contract award Title: SARS - Telecommunications spend recovery review Lots: - Lot 8: SARS - Telecommunications spend recovery review ## Contract award Title: SARS - Specialist VAT Review Lots: - Lot 9: SARS - Specialist VAT Review

Timeline

  1. Completed: Award published9 February 2026
    Current notice
  2. Completed: Award date9 February 2026
  3. Next: Contract expiry date18 February 2030in 3 years

About the buyer

Crown Commercial Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 66000000 · Financial and insurance services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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