Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre
Details
- Buyer
- Thames Valley Police
- Topic
- Software package and information systems
- Published
- 5 February 2026
- Source
- uk:contracts_finder
Tender description
HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments. Please see the attached document for further information and instruction Please submit responses by the closing date to the following address: procurementict@thamesvalley.police.uk
Timeline
- Completed: Pre-tender published5 February 2026Current notice
About the buyer
Thames Valley Police is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@thames-valley-police.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@thames-valley-police.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@thames-valley-police.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@thames-valley-police.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@thames-valley-police.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@thames-valley-police.gov |
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