Awarded contract

Contract Award for Freshworks ITSM Software

Details

Buyer: Royal Borough of Kensington and Chelsea
Supplier(s): Freshworks Inc.
Value: GBP 340,000
Duration: 4 years
Topic: Software package and information systems
Published: 26 January 2026
Source: uk:contracts_finder

Tender description

The provision of ITSM Software

Timeline

Completed: Award date1 January 2026
Completed: Award published26 January 2026
Current notice
Next: Contract expiry date1 January 2030in 3 years

About the buyer

Royal Borough of Kensington and Chelsea is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Commercial Director	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Procurement Manager	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Category Lead	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Senior Buyer	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Contracts Manager	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov

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