Awarded contract

The Provision of Voice and Telephony Services

Details

Value
GBP 154,818
Duration
2 years
Topic
Telephone network
Published
16 January 2026

Tender description

GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: •To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. •ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. •A carrier grade system is essential due to operational requirements. •Existing numbering is to be retained. Basic or equivalent functionality is essential. •Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users – Note that this will not form part of the scored criteria for this tender exercise. To view this notice, please click here: https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498 ## Contract award Title: The Provision of Voice and Telephony Services

Timeline

  1. Completed: Award date9 January 2026
  2. Completed: Award published16 January 2026
    Current notice
  3. Next: Contract expiry date31 March 2028in 2 years

About the buyer

Govia Thameslink Railway Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32551400 · Telephone network
  • 64210000 · Telephone and data transmission services
  • 64211100 · Local telephone services
  • 64213000 · Shared-business telephone network services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to The Provision of Voice and Telephony Services, ranked by notice volume.

View all topics
TopicCountValue
  1. 1,894
    £47.6bn

Related buyers

Buyers similar to Govia Thameslink Railway Limited.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.