Awarded contract

Out of Hours Call Handling

Details

Value
GBP 30,000
Duration
1 year
Published
26 June 2026

Tender description

Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority’s own customer contact centre operating hours. The contract will cover an array of services including, but not limited to • Emergency out of hour repairs • Supporting tenants locked out of properties • Dog Warden Services • Drainage • Flooding • Homelessness • Emergency Planning • Other ad hoc requests

Timeline

  1. Completed: Award published26 June 2026
    Current notice
  2. Completed: Award date1 July 2026
  3. Next: Contract expiry date30 June 2027in 10 months

About the buyer

Chesterfield Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related buyers

Buyers similar to Chesterfield Borough Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.