Awarded contract

Out of Hours Call Handling

Details

Value
GBP 32,006
Topic
Telephone-answering services
Published
26 June 2026

Tender description

Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours. The contract will cover an array of services including, but not limited to • Emergency out of hour repairs • Supporting tenants locked out of properties • Dog Warden Services • Drainage • Flooding • Homelessness • Emergency Planning • Other ad hoc requests Lot 1: This is a contract award notice for the provision of Out of Hours Call Handling services for Chesterfield Borough Council. The contract was procured via a call-off from the EEM Framework Vacant Property Services ref EEM071. The total contract value is a maximum of £32,006.00 excl. VAT.

Timeline

  1. Completed: Award published26 June 2026
    Current notice
  2. Completed: Award date26 June 2026

About the buyer

Chesterfield Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79510000 · Telephone-answering services

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Decision makers

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