Awarded contract

Customer Portal Contract 2026

Details

Buyer: West Kent Housing Association
Supplier(s): Plentific Ltd
Value: GBP 187,850
Duration: 3 years
Topic: Software package and information systems
Published: 25 June 2026
Source: uk:contracts_finder

Tender description

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests. The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Timeline

Completed: Award published25 June 2026
Current notice
Completed: Award date25 June 2026
Next: Contract expiry date24 June 2029in 3 years

About the buyer

West Kent Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@west-kent-housing-association.gov
Commercial Director	+44 •••• ••••••	••••••••@west-kent-housing-association.gov
Procurement Manager	+44 •••• ••••••	••••••••@west-kent-housing-association.gov
Category Lead	+44 •••• ••••••	••••••••@west-kent-housing-association.gov
Senior Buyer	+44 •••• ••••••	••••••••@west-kent-housing-association.gov
Contracts Manager	+44 •••• ••••••	••••••••@west-kent-housing-association.gov

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Customer Portal Contract 2026

Details

Tender description

Timeline

About the buyer

Relevant CPV codes

AI insights

Decision makers

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