INT00067 - IT Service Desk and People Portal
Details
- Buyer
- YPO
- Supplier(s)
- Set3 Solutions Ltd
- Value
- GBP 70,204.22
- Duration
- 8 months
- Topic
- Software package and information systems
- Published
- 17 June 2026
- Source
- uk:find_a_tender
Tender description
Internal YPO contract for the provision of the organisation's IT Service Desk platform. It delivers the core system used by IT to manage incidents, service requests, change management, user interactions, and service-related workflows. The platform also includes the People Portal, offering end users a central point to log issues, request IT services, access support, and use self service features. The system underpins day to day IT operations, integrations, licensing, bolt ons, and enhanced functionality used across the IT department. ## Contract award
Timeline
- Completed: Award published17 June 2026Current notice
- Completed: Award date17 June 2026
- Next: Contract expiry date24 February 2027in 6 months
About the buyer
YPO is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ypo.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ypo.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ypo.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ypo.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ypo.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ypo.gov |
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