Awarded contract

Ostara Care Call

Details

Value
GBP 53,400
Duration
1 year
Topic
Networks
Published
29 May 2026

Tender description

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home. All future opportunities will be advertised via Open: https://www.open-uk.org/ and suppliers must be signed up to the Central Digital Platform. ## Contract award

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published29 May 2026
    Current notice
  3. Next: Contract expiry date31 March 2027in 7 months

About the buyer

Newcastle City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32400000 · Networks
  • 35121700 · Alarm systems
  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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