Legal Case Management System

Tender description

The Authority is seeking to procure a cloud‑based Legal Case Management System (LCMS) to support the delivery of its legal services, including social care, litigation, property, planning, governance, employment, education, procurement and related functions. The solution will replace the Authority’s existing desktop system and enable secure, modern, fully digital case management. The LCMS must provide core functionality including case and matter management, time recording, document management and bundling, workflows, billing and reporting, together with integration with relevant corporate systems. The contract will include implementation services such as configuration, data migration, training and project management, along with ongoing hosting, support and maintenance. The Authority intends to appoint a single Supplier capable of delivering a resilient, secure and compliant cloud‑based solution that meets mandatory functional and technical requirements and supports the Authority in delivering efficient and effective legal services.