Awarded contract

User Acceptance Testing Software

Details

Buyer: Financial Ombudsman Service
Supplier(s): User Testing Technologies Limited
Value: GBP 37,330.94
Duration: 1 year
Topic: Software testing
Published: 9 January 2026
Source: uk:find_a_tender

Tender description

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services. Value - £37,330.94 (excluding VAT). 12 month renewal. ## Contract award Title: User Acceptance Testing Software

Timeline

Completed: Award published9 January 2026
Current notice
Completed: Award date9 January 2026
Next: Contract expiry date1 January 2027in 4 months

About the buyer

Financial Ombudsman Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72254000 · Software testing

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Commercial Director	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Category Lead	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@financial-ombudsman-service.gov