Building Cleaning Services

Tender description

Rutland County Council (RCC) intends to undertake an open tender process for the provision of cleaning services across approximately 20 assets within its property portfolio, with a proposed contract commencement date of 1 April 2027. The requirement covers routine, periodic and ad hoc cleaning services across a diverse estate including corporate offices, community libraries, Rutland Museum, Oakham Castle, family hubs, business centres and other public-facing facilities. The buildings vary in age, layout, occupancy levels and operational use, including some specialist and sensitive environments. The proposed contract term is 3 years with an option to extend for a further 1 year, subject to performance and business need. The scope of the contract will include: • Routine internal cleaning to defined frequencies and BICS-aligned standards • Annual and periodic deep cleaning (carpets, hard flooring, upholstery, specialist flooring) • Window cleaning (as specified per asset) • Ad hoc and ancillary services including event support, sparkle cleans and emergency specialist cleaning • Supply and management of consumables on an open book basis • KPI-driven performance monitoring and regular reporting • Compliance with health & safety, COSHH, environmental legislation and Government Buying Standards • Social value commitments in line with the Public Services (Social Value) Act 2012 The current service is delivered by an external provider and TUPE is expected to apply, therefore early planning and engagement will be required to manage workforce transition and minimise service disruption.