25-031F Framework Agreement for the Provision of Contact Centre Services
Details
- Buyer
- Uisce Éireann
- Topic
- Technical support services
- Published
- 20 April 2026
- Submission
- 8 June 2026
- Source
- ie:e_tenders
Tender description
You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such NO paper copies will be accepted or read. Please submit via the etenders system not later than 12:00 hrs local time Monday 8th June 2026 . The estimated values in this eForm are dependent on needs and budgetary resources, only indicative and are not binding on the Contracting Entity. If the estimated values are equal to or greater than EUR 250 million, any economic operators participating in this public procurement procedure shall notify the contracting entity of all foreign financial contributions as defined in Article 28(1), point (b) of Regulation (Eu) 2022/2560 on foreign subsidies distorting the internal market.
Timeline
- Completed: Tender published20 April 2026Current notice
- Completed: Submission date8 June 2026
About the buyer
Uisce Éireann is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71356300 · Technical support services
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 75100000 · Administration services
- 75112000 · Administrative services for business operations
- 79342300 · Customer services
- 79342320 · Customer-care services
- 79416000 · Public relations services
- 79510000 · Telephone-answering services
- 79511000 · Telephone operator services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov |
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