Extra Care- Ewart House

Tender description

Ewart House is owned and operated by a local Housing Association and offers 47 units of extra care housing at affordable rent levels. The contract to deliver care and wellbeing services at Ewart House will end on 31 March 2027 and the Council intentions to tender during July 2026. Onsite care and wellbeing services seek to meet individual needs and outcomes across a mix of low, medium and high needs through a strengths-based practice approach to maximise independence, skills, resilience and community networks and involvement. The service is currently delivered by a single provider under a 'core and planned' care model, which includes requirements to deliver a programme of community activities. The core provides 336 hours of floating support each week on a 24/7 basis, including waking night cover, delivered by two care workers enabling regular wellbeing and welfare checks, unplanned assistance such as post-hospital discharge support, and timely emergency response. The core is block funded. Planned care is delivered through scheduled visits, similar to domiciliary care, to meet individual needs and outcomes. Planned care is funded based on actual delivery with an expected 500 hours per week. All care and support hours are funded on a single fee rate, which includes London Living Wage (LLW).