V&A - Soft FM
Details
- Supplier(s)
- Total Support Services Ltd
- Value
- GBP 25,314,658
- Duration
- 5 years
- Topic
- Event services
- Published
- 20 March 2026
- Source
- uk:find_a_tender
Tender description
This contract details notice is not a call for competition. We are required by law to publish this notice to provide details of a contract that we have already awarded. The V&A has entered into a contract for Soft FM (Facilities Management) services which includes, but is not limited to, the below services across the V&A estate in London and the South East: • General Services • Cleaning & Housekeeping • Waste Management • Portering Services • Support Services for Events • Pest Control • Logistics • Window Cleaning • Washroom Hygiene • Grounds Maintenance The following organisation has carried out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers. ## Contract award
Timeline
- Completed: Award published20 March 2026Current notice
- Completed: Award date20 March 2026
- Next: Contract expiry date30 June 2031in 5 years
About the buyer
Victoria and Albert Museum is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79952000 · Event services
- 90513000 · Non-hazardous refuse and waste treatment and disposal services
- 90911200 · Building-cleaning services
- 90911300 · Window-cleaning services
- 90919200 · Office cleaning services
- 90922000 · Pest-control services
- 98341110 · Housekeeping services
- 98341120 · Portering services
- 98341130 · Janitorial services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@victoria-and-albert-museum.gov |
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