Awarded contract

Out of Hours Service

Details

Value
£300,000
Duration
1 year
Topic
Telephone-answering services
Published
17 March 2026

Tender description

Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value. The contract is for the provision of an Out of Hours (OOH) call handling service to ensure residents receive timely and effective support for emergency housing repairs outside of standard working hours. Additional information: Wandle Housing Association has completed a direct award via the Pagabo Total Facilities Management Framework, Lot 3- Facilities Management Services up to £1m annual Call Off Contract Value. This contract is for 12 months with four consecutive 12 months extension options available. This makes the total maximum term of 60 months with no further option to extend.

Timeline

  1. Completed: Award published17 March 2026
    Current notice
  2. Completed: Award date1 April 2026
  3. Next: Contract expiry date31 March 2027in 6 months

About the buyer

Wandle Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79510000 · Telephone-answering services

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Decision makers

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