Business Process Support Services ITT

Tender description

The University has experienced sustained growth in applications from Africa, particularly Nigeria. To support this demand, as well as the potential for growth in other territories, YSJ operates a dedicated Africa Admissions Office in Lagos. The University seeks to tender for skilled and experienced providers to deliver this service in future. Other geographical locations would be considered, if demonstrably beneficial to the delivery of the service requirements. This office processes applications, conducts document verification, manages Pre-CAS interviews, and provides applicant support on behalf of the UK Admissions team. The University is retendering for a Service Provider to operate this service, ensuring high quality delivery, compliance with UKVI and University standards, and a seamless extension of the UK admissions function.