Aberdeenshire Debt Advice

Tender description

To deliver high quality, free, independent and accessible advice, representation and advocacy to citizens of Aberdeenshire on a range of topics as set out at below. The provider shall be free to assist users of its service to challenge the practices and decisions of public bodies including the practices and decisions of Aberdeenshire Council. The provider shall provide Type I , Type II and Type III services to Aberdeenshire citizens (as defined by the Scottish National Standards for Information and Advice Providers Quality Assurance Framework (SNSIAP) 2009) and ensure compliance with relevant accreditation schemes as administered and introduced by the Scottish Legal Aid Board (SLAB). Type I and Type II Services will be provided on the following: · Money Advice · Taxation · Mortgages & Secured Loans · Assessing Liability for Debts · Identifying & Agreeing Options in Debt Cases · Bankruptcy & Trust Deeds · Other miscellaneous issues as appropriate Type III Services will be provided on the following · Money Advice · Taxation · Mortgages & Secured Loans · Identifying & Agreeing Options in Debt Cases · Bankruptcy & Trust Deeds · Managing Court Proceedings Lot 1: This will be an open tender process. The contract will be for 2 years with an option to extend up to an additional 24 months