HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension
Details
- Buyer
- Ministry of Defence
- Supplier(s)
- Shared Services Connected Limited (SSCL UK)
- Value
- GBP 185,000,000
- Topic
- Pension services
- Published
- 10 December 2025
- Source
- uk:find_a_tender
Tender description
The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC). The SDC requirement (known during the procurement as the Future Service Delivery Contract (FSDC)) was advertised in the OJEU on 10 April 2018 https://ted.europa.eu/en/notice/-/detail/154104-2018 and contract award published in the OJEU on 21 January 2020 https://ted.europa.eu/en/notice/-/detail/29607-2020 The Contract which commenced on 1 June 2020 and is due to expire 31 May 2027, covers, at a high level: a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD’s current Military Payroll, Expenses and HR system, and pensions; and b. The development and maintenance of a range of supporting Information system (IS) applications and elements of IS infrastructure. The aims of the SDC contract included the transformation and modernisation of these services and envisaged the expansion of the contract scope to include services currently carried out in house. More time than originally envisaged is required to complete the transformation and disaggregation programme contracted for, which has also been further impacted by legislative changes during the term affecting pensions. The Authority therefore intends to modify the contract, extending the term by a maximum duration of two years to a new longstop expiry date of 31 May 2029. During this time it is envisaged that any follow-on procurements will be conducted. It is considered that this contract modification is not a material amendment and therefore does not amount to the award of a new contract. Lot 1: Intended continuation of the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT for a maximum duration of two additional years.
Timeline
- Completed: Award date18 December 2019
- Completed: Award published10 December 2025Current notice
About the buyer
Ministry of Defence is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 66520000 · Pension services
- 72222300 · Information technology services
- 75112000 · Administrative services for business operations
- 79512000 · Call centre
- 79631000 · Personnel and payroll services
- 79900000 · Miscellaneous business and business-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov |
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