COMMS-Family Advocacy Service for Bereaved Families following a Death in Prison Custody

Tender description

The Scottish Government seeks to commission an independent Family Advocacy Service to provide specialist support and representation to families following the death of a loved one in prison custody. The service will be independent, trauma-informed, and rooted in advocacy principles, ensuring families are supported, heard, and empowered throughout complex post-death processes. Lot 1: The provider will be expected to deliver a service that: - Empowers families to understand their rights and navigate relevant procedures following a death in custody. - Provides emotional, practical, and procedural support throughout investigations, reviews, and inquiries. - Advocates on behalf of families in engaging with statutory bodies. - Ensures that communication with families is clear, consistent, and compassionate. - Contributes to learning and accountability through reporting and family feedback.