Procurement of Civil Legal Advice services from September 2025

Tender description

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes Tenders could be submitted for: all lots Lot 1: Procurement of Civil Legal Advice services from September 2025 - Education The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Lot 2: Procurement of Civil Legal Advice services from September 2025 - Discrimination The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt Lot 3: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).