Awarded contract

GB-Sheffield: Customer Experience Contact Centre

Details

Supplier(s)
New Voice Media
Value
GBP 92,940
Duration
3 years
Topic
Telecommunications network
Published
1 December 2025

Tender description

Customer Experience Contact Centre Omnichannel and SUL HUB Telephony Additional information: British Business Bank Plc, registered in England and Wales, registration number 08616013, registered office Steel City House, West Street, Sheffield, S1 2GQ, a development bank wholly owned by the HM Government. It and its subsidiaries are not banking institutions and do not operate as such. With the exception of BBB Investment Services Limited they are not authorised or regulated by the Prudential Regulation Authority or the Financial Conduct Authority. BBB Investment Services Limited is authorised and regulated by the Financial Conduct Authority. A complete legal structure chart for the group can be found at www.british-business-bank.co.uk.

Timeline

  1. Completed: Award published1 December 2025
    Current notice
  2. Completed: Award date1 February 2026
  3. Next: Contract expiry date31 January 2029in 2 years

About the buyer

British Business Bank is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32412100 · Telecommunications network
  • 32510000 · Wireless telecommunications system
  • 32524000 · Telecommunications system

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Decision makers

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