Request For Information (RFI) - Enterprise Data Management (EDM) tool

Tender description

NS&I is currently going through a transformation programme, with new key suppliers working to significantly update our operating model, including customer-facing services like our websites and apps, and our call centre, as well as critical systems like our core banking engine. As part of our transformation programme, we have identified a requirement for our key suppliers to have in place (or put in place) an Enterprise Data Management (EDM) or similar cataloguing tooling solution. NS&I has been considering the use of Enterprise Data Management at a strategic enterprise-wide level, and has determined that there may be significant benefit to adopting a single common EDM tool, and asking all of our strategic suppliers to utilise this platform. At present, NS&I does not have a singular view of which of the EDM tools on the market it may have a preference for. Therefore this RFI process is being conducted, to help NS&I understand the solutions that may be available. The RFI will be conducted during November, with a view to NS&I being able to express a preference for an EDM tool before the end of the year. For the avoidance of doubt, this is not a formal public tender process and will not result in the award of a contract (or contracts) by NS&I. This process is an RFI for information purposes only, intended to help NS&I understand, and form a view on, the solutions available on the market. The requirement to sub-contract / license an appropriate tool, based on the preference NS&I may indicate following this process, would remain with our key suppliers.