Closed tender

Three Year ICT Managed Service Contract 2026-2029

Details

Buyer: Southside Housing Association Ltd
Value: GBP 286,996
Topic: Maintenance and repair of computer equipment
Published: 31 October 2025
Submission: 3 December 2025
Source: uk:find_a_tender

Tender description

The contract will be for the provision of Southside Housing Association’s Managed ICT Service. This includes our main office at 135 Fifty Pitches Road, Glasgow; our subsidiary office at 435 Shields Road, Glasgow and our mobile working staff who use tablets and phones while out in our estates and in residents’ homes. You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system. The Association owns its ICT infrastructure and hardware. It leases servers from our current IT Managed Service provider. It leases telecommunication lines and, in some instances, uses the servers hosted by software database providers. A scope of works is listed in Document B. A brief outline of Southside’s infrastructure is in Document C. The commencement date of the contract is 1st February 2026. The contract will be for 3 years from the commencement date with the option to extend the contract by two further years in 1 + 1 year (12 month) increments, agreeable to both parties. Lot 1: Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulation 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor

Timeline

Completed: Tender published31 October 2025
Current notice
Completed: Submission date3 December 2025

About the buyer

Southside Housing Association Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

50312000 · Maintenance and repair of computer equipment
50312100 · Maintenance and repair of mainframe computers
50312110 · Maintenance of mainframe computers
50312120 · Repair of mainframe computers
50312200 · Maintenance and repair of minicomputers
50312210 · Maintenance of minicomputers
50312220 · Repair of minicomputers
50312400 · Maintenance and repair of microcomputers
50312410 · Maintenance of microcomputers
50312420 · Repair of microcomputers
50312600 · Maintenance and repair of information technology equipment
50312610 · Maintenance of information technology equipment
50320000 · Repair and maintenance services of personal computers
50321000 · Repair services of personal computers
50322000 · Maintenance services of personal computers
50324000 · Support services of personal computers
50334100 · Repair and maintenance services of line telephony equipment
72222300 · Information technology services
72223000 · Information technology requirements review services
72267100 · Maintenance of information technology software
72514100 · Facilities management services involving computer operation
72514200 · Facilities management services for computer systems development
72514300 · Facilities management services for computer systems maintenance
72590000 · Computer-related professional services
72600000 · Computer support and consultancy services
72610000 · Computer support services
72611000 · Technical computer support services
72700000 · Computer network services
72820000 · Computer testing services
72900000 · Computer back-up and catalogue conversion services
72910000 · Computer back-up services
80533100 · Computer training services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov
Commercial Director	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov
Procurement Manager	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov
Category Lead	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov
Senior Buyer	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov
Contracts Manager	+44 •••• ••••••	••••••••@southside-housing-association-ltd.gov