PRJ4001 - Southwark Wellbeing Hub

Tender description

Southwark Council and NHS South East London ICB are seeking a lead provider to deliver the Southwark Wellbeing Hub, a borough-wide mental health and wellbeing support service. The Southwark Wellbeing Hub is a key part of Southwark’s integrated care system, offering accessible, culturally competent, and community-led support to adult residents experiencing low to moderate mental health needs. The recommissioned service will operate across a physical hub in the Southwark Resource Centre, multiple satellite ‘spoke sites’, and outreach settings. The service will deliver six core work packages: 1. Information, Advice and Guidance (IAG) 2. Group Work 3. Peer Support 4. One-to-One Support (including specialist roles) 5. Front Door to Adult Social Care 6. Bespoke Counselling Intervention for Global Majority Communities Key features: • Hub-and-spoke model based at Southwark Resource Centre with satellite delivery across five neighbourhoods. • Multidisciplinary workforce including specialist keyworkers and counsellors. • Subcontracting encouraged to grassroots and community organisations. • Ringfenced funding of £100,000–£120,000 per annum for culturally competent counselling for global majority communities. • Integration with borough transformation programmes, including Integrated Neighbourhood Teams (INTs), SLAM’s Community Care Development, and Adult Social Care. • Robust CRM and outcome monitoring aligned with KPIs.