Awarded contract

ServiceNow 2025

Details

Buyer: Home Office
Supplier(s): GB-CFS-173
Value: GBP 32,079,714.5
Duration: 4 years
Topic: Facilities management services involving computer operation
Published: 22 October 2025
Source: uk:contracts_finder

Tender description

ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services. ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.

Timeline

Completed: Award date30 September 2025
Completed: Award published22 October 2025
Current notice
Next: Contract expiry date29 September 2029in 3 years

About the buyer

Home Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72514100 · Facilities management services involving computer operation

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@home-office.gov
Commercial Director	+44 •••• ••••••	••••••••@home-office.gov
Procurement Manager	+44 •••• ••••••	••••••••@home-office.gov
Category Lead	+44 •••• ••••••	••••••••@home-office.gov
Senior Buyer	+44 •••• ••••••	••••••••@home-office.gov
Contracts Manager	+44 •••• ••••••	••••••••@home-office.gov