Awarded contract

Ticket Vending Machines (Retail Systems)

Details

Buyer: The Chiltern Railway Company Limited
Supplier(s): Flowbird Transport Ltd
Value: GBP 2,909,562
Duration: 4 years
Topic: Ticket-issuing machines
Published: 17 October 2025
Source: uk:find_a_tender

Tender description

Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed. ## Contract award Title: Ticket Vending Machines (Retail Systems)

Timeline

Completed: Award published17 October 2025
Current notice
Completed: Award date17 October 2025
Next: Contract expiry date1 December 2029in 3 years

About the buyer

The Chiltern Railway Company Limited is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

30144200 · Ticket-issuing machines
34980000 · Transport tickets
60200000 · Railway transport services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov
Commercial Director	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov
Procurement Manager	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov
Category Lead	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov
Senior Buyer	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov
Contracts Manager	+44 •••• ••••••	••••••••@the-chiltern-railway-company-limited.gov