Cardross Crematorium AV System

Tender description

Argyll and Bute Council is seeking the provision of an end-to-end managed streaming and recording service for ceremonies held at Cardross Crematorium. For full details on the background and scope of requirements, please refer the attached Tender Document. Lot 1: The project brief requires an audio-visual provider to administer the following services: 1. Provision, installation, commissioning, servicing and maintenance of all necessary hardware and software on site. 2. Operation of audio, visual, live streaming and recording equipment at 800 plus ceremonies, in line with all Council health and safety guidelines and risk assessments. 3. Access to a professional music library from which customers can select music to use during ceremonies, including the management of audio during ceremonies and all licencing required for using the library for live and recorded events. 4. All management of the audio and visual aspects of ceremonies, including advising customers how to access live streams, and advising those attending in person of the necessary data privacy and security arrangements. 5. Secure provision in suitable formats of recordings of ceremonies to customers. 6. An itemised price list of all available added services, fixed at each contract anniversary and increasing annually by an agreed indexation. 7. Terms and conditions for all services set out for funeral directors and customers, including a clear disputes and resolution policy and process for use if the quality of any of the services provided are queried or challenged. 8. A clear statement of all facilities that the Council are required to provide, including power, and building access. For full details on the background and scope of requirements, please refer the attached Tender Document.. All bidders will be required to attend site prior to returning any bids/quotes. This visit will be held on Monday 10th November 2025 between 12.15 – 2.15pm. Please see attached Tender documents for the full details in relation to this requirement.