Metering and Billing Services (Housing Communal Areas)

Tender description

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation). Lot 1: The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response Times