Expired contract

MT11 Front Door Review

Details

Buyer
Stockton Borough Council
Supplier(s)
Channel 3 Consulting Ltd
Value
GBP 289,277
Duration
1 year
Topic
Information systems or technology strategic review and planning services
Published
17 September 2025
Source
uk:contracts_finder

Tender description

Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person

Timeline

  1. Award date1 July 2025
  2. Award published17 September 2025
    Current notice
  3. Contract expiry date30 June 2026

About the buyer

Stockton Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72222000 · Information systems or technology strategic review and planning services

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