Bournemouth University Contract for Cleaning Services For University Estate

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Overview:<br />Bournemouth University is seeking to appoint a professional and experienced cleaning contractor to provide high-quality, reliable, and comprehensive cleaning services across its full estate. The appointed contractor will be responsible for maintaining cleanliness and hygiene standards to a consistently high level across all areas, in support of the well-being and experience of students, staff, visitors, and affiliates.<br /><br />Scope of Services:<br />The successful contractor will be required to deliver cleaning services on a 24 hours a day, 365 days a year basis, covering all parts of the University estate, including but not limited to:<br /><br />Academic and Administrative Buildings: Lecture halls, seminar rooms, laboratories, libraries, offices, and communal areas.<br /><br />Student Accommodation: Both University-owned and managed residential buildings.<br /><br />Public Areas: Entrances, foyers, restrooms, corridors, lifts, staircases, and outdoor communal spaces.<br /><br />Special Events Support: Ad-hoc or scheduled event cleaning, including graduation ceremonies, open days, and conferences.<br /><br />Emergency Response Cleaning: On-call support for spillages, weather-related cleaning, or hygiene incidents.<br /><br />Objectives:<br />Maintain a safe, clean, and welcoming environment conducive to academic excellence.<br /><br />Deliver consistently high standards of cleanliness across all facilities.<br /><br />Ensure compliance with all applicable health, safety, and environmental regulations.<br /><br />Employ sustainable and environmentally responsible cleaning practices.<br /><br />Demonstrate flexibility and responsiveness to the University’s operational and academic calendar.<br /><br />Key Requirements:<br />Demonstrated experience in delivering large-scale, multi-site cleaning contracts.<br /><br />Capacity to operate 24/7, 365 days per year, including public holidays.<br /><br />Robust quality assurance and performance monitoring systems.<br /><br />Competent, trained, and uniformed cleaning staff, including appropriate supervision.<br /><br />Ability to use eco-friendly products and cleaning technologies.<br /><br />