Expired contract

Contact Centre Support

Details

Buyer
Coventry City Council
Supplier(s)
TTEC CONSULTING (UK) LIMITED
Value
GBP 65,125
Duration
1 year
Topic
Networking, Internet and intranet software package
Published
24 June 2025
Source
uk:contracts_finder

Tender description

The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours

Timeline

  1. Award date1 April 2025
  2. Award published24 June 2025
    Current notice
  3. Contract expiry date31 March 2026

About the buyer

Coventry City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48200000 · Networking, Internet and intranet software package
  • 72700000 · Computer network services
  • 72800000 · Computer audit and testing services

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Decision makers

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