Awarded contract

FCDO Centralised Telephony Operator Service

Details

Buyer: Foreign, Commonwealth and Development Office
Supplier(s): FOUNDEVER GB LIMITED
Value: GBP 2,550,000
Duration: 2 years
Topic: Telecommunications services
Published: 6 June 2025
Source: uk:contracts_finder

Tender description

Provision of centralised telephony operator services for the Foreign, Commonwealth & Development Office (FCDO), encompassing both dedicated and non-dedicated call handlers responsible for routing calls to the FCDO's principal global telephone number.

Timeline

Completed: Award date26 May 2025
Completed: Award published6 June 2025
Current notice
Next: Contract expiry date25 May 2027in 9 months

About the buyer

Foreign, Commonwealth and Development Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64200000 · Telecommunications services

Decision makers

Connect with the people behind this procurement.

Contact name	Job title	Phone number	Work email
	Head of Procurement	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov
	Commercial Director	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov
	Procurement Manager	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov
	Category Lead	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov
	Senior Buyer	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov
	Contracts Manager	+44 •••• ••••••	••••••••@foreign-commonwealth-and-development-office.gov

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