Awarded contract

Customer Relationship Management CRM) System

Details

Buyer: London Borough of Hammersmith and Fulham
Supplier(s): Granicus-Firmstep Ltd
Value: GBP 250,010
Duration: 2 years
Topic: Software package and information systems
Published: 3 June 2025
Source: uk:contracts_finder

Tender description

Contract for the provision of a system that provides CRM lite, a customer portal and an E-forms package.

Timeline

Completed: Award date26 October 2024
Completed: Award published3 June 2025
Current notice
Next: Contract expiry date25 October 2026in 2 months

About the buyer

London Borough of Hammersmith and Fulham is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-hammersmith-and-fulham.gov

32 similar open tenders

See more open tenders related to Customer Relationship Management CRM) System.

Explore all open tenders

Open tender
PME - Museums & Heritage sites Electronic Point of Sale, bookings management & on-line customer ticketing system
Leicestershire County Council—Closing 31 August 2026
Open tender
DPS for Research Data Management Tools, Support, Maintenance and Associated Services
Asiera CLGEUR 20,000,000Closing 25 May 2030
Open tender
DPS for the provision of Managed ICT Security Services
Asiera CLGEUR 175,000,000Closing 12 May 2030
Open tender
The Provision of Online Exam Papers and Study Support to Donegal Education and Training Board
Donegal Education and Training Board_368—Closing 30 March 2030
Open tender
Dynamic Market (DM) for the provision of goods and services to drive economical, social and governance impact and improvement
The White Horse Federation—Closing 31 March 2036
Open tender
Dynamic Purchasing System for the Provision of Managed ICT Security Services
Asiera CLGEUR 175,000,000Closing 4 May 2030
Open tender
HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
HEAnet CLGEUR 4,500,000Closing 8 December 2029
Open tender
Internet of Things
Scottish GovernmentGBP 2,000,000Closing 18 September 2026
Open tender
Space Technology Solutions
Government Commercial Agency—Closing 30 July 2031
Open tender
Dynamic Purchasing System (DPS) Qualification for SAP Specialist Services for the New Integrated Financial Management System (IFMS) for the Health Service Executive (HSE) HSE Ref 9900
Health Service Executive (HSE)EUR 6,000,000Closing 23 March 2027
Open tender
ICT Hardware and Software
Bolton NHS Foundation TrustGBP 75,000,000Closing 31 May 2029
Open tender
Smart Predictive Building Maintenance, Green Spaces and Associated Services Dynamic Purchasing System
Countess of Chester Hospital NHS Foundation TrustGBP 15,000,000Closing 3 January 2029

Related buyers

Buyers similar to London Borough of Hammersmith and Fulham.

View all buyers

BuyersCountValue

Bristol City Council
1,104
£1.0bn
Suffolk County Council
963
£695.6m
Leicester City Council
884
£1.7bn
Surrey County Council
851
£14.1bn
Bedford Borough Council
766
£154.9m
Buckinghamshire Council
736
£1.1bn
Leicestershire County Council
680
£1.4bn
Hampshire County Council
581
£22.6bn
Derbyshire County Council
555
£2.9bn
Darlington Borough Council
540
£268.4m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free