Expired contract

SolarWinds' Premium Support Level 2 2025 -2026

Details

Buyer: Maritime and Coastguard Agency
Supplier(s): Softcat PLC
Value: GBP 96,621
Duration: 1 year
Topic: System and support services
Published: 15 May 2025
Source: uk:contracts_finder

Tender description

The MCA utilise SolarWinds' Premium Support Level 2 offering which provides us with access to a dedicated SolarWinds support team and enhanced Service Level Agreements to prioritise our questions and any issues. The enhanced support offering also provides the MCA with an annual health check against SolarWinds best practices with their recommendations and remediation assistance which is vital for ensuring that the enterprise is running optimally.

Timeline

Completed: Award published15 May 2025
Current notice
Completed: Award date22 May 2025
Completed: Contract expiry date21 May 2026

About the buyer

Maritime and Coastguard Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72250000 · System and support services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov
Category Lead	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@maritime-and-coastguard-agency.gov