Provision of 24 Months Technical Support to Joint Common Remote Viewing Terminal (JCRVT)

Tender description

The In-Service support to JCRVT shall provide: - detailed engineering/technical support and guidance to the Authority on product design and operational use, maintenance and updates to JCRVT - publications (Army Equipment Support Publications (AESPs), training courseware and Safety Assessment Report (SAR)) - management of shared data store to assist with configuration control of documents, - obsolescence management (down to component level) to assist the Authority with ensuring the equipment remains available to the User until any major refresh is planned or required; - provision of Post Design Services (PDS) via a tasking form arrangement, potentially to rectify an obsolescence issues and/or provision of technical information to another MOD Delivery Team with regard to the integration of JCRVT with other MOD capabilities.